Administrative Operations Manager

Washington, DC

National Journal is seeking an Administrative Operations Manager to the Chief Revenue Officer (CRO). The ideal candidate is exceptionally organized, a proven problem-solver, and a collaborative team player. 

National Journal is a premier research and insights company committed to helping organizations effectively navigate Washington. Best known as one of Washington’s most trusted media brands for nearly 50 years, our expertise is unmatched with teams of specialists dedicated to government affairs, communications, and political research, in addition to exceptional journalism. Our mission is to equip the thousands of government and business leaders in the nation’s capital with the intelligence, insights, and connections they need to save time, increase efficiency, and deliver success.

The Administrative Operations Manager to the CRO is a dynamic role that spans administrative, revenue, and operations responsibilities. This role will provide operational leadership for the National Journal Research Revenue Team and support the CRO in driving revenue in a growing research and consulting enterprise. 

RESPONSIBILITIES:

  • Provide operational leadership for the NJR Revenue Department:
    • Overseeing revenue operations and infrastructure for the revenue department
    • Managing and updating marketing collateral
    • Organizing and maintaining client files
    • Reviewing operations across the revenue team and recommending and implementing changes to improve efficiency and collaboration
    • Organizing revenue team events, both internal and client-facing
    • Drafting and updating training materials 
    • Organizing onboarding for all new revenue team members
    • Managing revenue team subscriptions, e.g., ZoomInfo and ChurnZero
    • Coordinating with Finance Department, clients, and revenue team regarding invoicing
    • Support the CRO of National Journal Research in driving revenue and scaling a growing research and consulting enterprise:

Qualifications of the Ideal Candidate:

  • Unparalleled attention to detail
  • Excellent time management skills and proven ability to multitask 
  • Superior verbal and written communication skills
  • Quick learner with strong initiative to improve processes/ systems 
  • Exceptional professionalism, including demonstrated discretion with confidential information
  • Comfort with ambiguity and a fast-paced environment 
  • Superior service ethic and grace under pressure
  • Strong ability to think strategically and bring creative solutions to improve systems/processes
  • Earned Bachelor's degree required
  • Excellent skills with Microsoft Office, including Powerpoint and Excel, and with Google Apps.
  • Knowledge of Salesforce and/or other CRM tools is a plus
  • Active contributor to a diverse and inclusive workplace
  • A full course of the COVID-19 vaccination is required for employment at National Journal

Employment Type: Full-time

Compensation: The salary range for this role is $65,000-$75,000 (commensurate with experience)

Location: This job is based in Washington, DC. National Journal will be operating on a hybrid basis, with employees required to be in the office every Tuesday and Thursday. 


About Us

Across National Journal Group, generally, the firm looks for two “pillar gifts” in you, and everyone else.  In all of us, these are more aspirational than actual, but they are central in our intentions –

  • Force of Ideas:  At the center of National Journal Group work are the ideas within our writing.  We believe that ideas – to the good and not – have consequences.  Our highest work is bringing rigor, insight, intellectual honesty, to that ultimate purpose of separating the bad from the good, and giving voice to the latter.

  • Spirit of Generosity:  National Journal Group seeks in its ranks a spirit of generosity – a natural disposition in each colleague toward service and selfless conduct.  National Journal Group writing should be cut from the same cloth –critical on the merits but informed by charity and forbearance in measuring motive and personal character.

National Journal is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.